Deposit & Cancellation Policy

Deposits & booking

A deposit is required to secure all reservations.

• Simulator rentals: 50% deposit due at booking
• Bookings are not guaranteed until the deposit has been received

Cancellations

We understand that plans can change and do our best to remain flexible.

• 72+ hours before your reservation: full refund or free reschedule
• 24–48 hours before: deposit is non-refundable but may be applied as credit
• Less than 24 hours: no refund; full booking amount may be charged

Weather policy (outdoor events)

We prioritize safety and want your event to be successful. Weather-related decisions will be mutually agreed upon at least 24 hours in advance of the scheduled event. In the case of severe weather (heavy rain, lightning, high winds, or unsafe conditions), you may:

• Reschedule your event (up to 6 months from the original date), or
• Receive a full credit toward a future booking

If space is available, we may offer the option to move your event to our indoor simulator setup. Cancellations due to non-severe or preferred weather conditions follow the standard cancellation policy above.

Rescheduling

• One complimentary reschedule is allowed within the applicable cancellation window
• Additional reschedules may be subject to a small fee of $100

Late arrivals

Sessions begin at the scheduled time. Late arrivals will not extend the reservation.