Frequently asked questions
The real questions people ask before booking.
Do I need golf experience to use the simulator?
No. The experience is built for total beginners as well as regular golfers — we run casual game modes, skills challenges, and a practice mode alongside real stroke play, so nobody needs to already know how to golf.
How much space do I need?
Our indoor enclosure needs a minimum of 12′ wide × 10′ tall × 12′ deep, on a mostly flat, hard surface. Our outdoor tent setup needs a minimum of 14′ wide × 12′ tall × 16′ deep. If you're not sure your space works, reach out and we'll help you plan.
How many people can play?
We recommend groups of 10–15 people per rental so everyone gets plenty of swings during your 4–6 hour window. Larger groups are welcome — just expect more rotation between turns.
What happens if it rains?
Our outdoor tent setup is an enclosed structure built to run outside, but for severe weather we’ll work with you on rescheduling or, where the venue allows it, relocating indoors. Reach out as soon as you see weather concerns and we’ll figure out the best option together.
What's actually included in the price?
Every package includes full delivery, setup, teardown, and an on-site attendant running the simulator for your entire rental window, plus access to all standard game modes and shot-tracking data. Club rentals, the Putting Pong game, a 43″ Smart TV, and a party speaker are optional add-ons — see the full breakdown on our Rates page.
Do you travel outside Columbus?
Yes. Travel within 25 miles of downtown Columbus (ZIP 43215) is included in every package. Beyond that radius, it's $1 per additional mile, and we're happy to discuss multi-day or farther-out events directly. See our Service Areas page for the full radius and suburb list.
What's your deposit and cancellation policy?
A 50% deposit is required to secure your date — bookings aren't guaranteed until it's received. Cancel 72+ hours out for a full refund or free reschedule; 24–48 hours out, your deposit is non-refundable but can be applied as credit; less than 24 hours out, no refund and the full booking amount may be charged. Full terms on our Deposit & Cancellation Policy page.
How far in advance should we book?
The sooner the better, especially for weekend dates and the busier spring-through-fall event season — reach out as soon as you have a date in mind and we'll confirm availability.